1. Introduction

Valley West Corporation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

• Personal Data: Name, email address, phone number, mailing address, and other contact information you provide
• Financial Information: Loan amount, interest rate, property information (only what you voluntarily provide)
• Derivative Data: Information our servers automatically collect when you access the website, such as IP address, browser type, operating system, access times, and pages viewed
• Mobile Device Data: Device information if you access our site from a mobile device

3. How We Use Your Information

We use the information we collect about you to:

• Provide, operate, and maintain our services
• Process your VA IRRRL refinance requests and applications
• Communicate with you about your loan inquiry
• Send you marketing and promotional communications (with your consent)
• Improve our website and customer service
• Comply with legal obligations and regulations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Third-Party Service Providers: To service providers who perform services on our behalf
• With Your Consent: We may disclose your information for any other purpose with your consent

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request correction of inaccurate information
• The right to erasure – You have the right to request deletion of your personal data
• The right to restrict processing – You have the right to request restriction of processing your data
• The right to data portability – You have the right to request transfer of your data
• The right to object – You have the right to object to our processing of your personal data

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

8. Third-Party Websites

The website may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: